Job Description

Starting Compensation

Annual Salary: $100,200.00 - $130,199.00 (Amount based on office location, relevant experience, skills, and competencies)

If you are wondering why you should work for us, here is something to help you decide:

• Pay and Bonuses: Earn a competitive salary. All employees are eligible for uncapped commission or annual bonus incentives.

• Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.

• Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.

• Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.

• Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.

• Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.

• Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.

• New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.

• Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.

• Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

• JOB DESCRIPTION

  The Manager, Talent Management supports the VP Human Resources and Director, Human Resources to design and implement Talent Management solutions and framework to support the needs of the business. Partners with the leadership team and HRBPs to develop and execute end to end talent strategies for their business units. Functions as an enterprise talent expert, facilitating ongoing talent assessments to enable differentiation and individual development of talent based on capabilities, potential, behaviors, and aspirations.

• RESPONSIBILITIES

  Facilitate sessions in talent planning, performance management, talent review and succession planning, and competency modeling/role profiling. Consult, coach/mentor and share talent management & leadership development best practices. Design programs, content and tools that meet the needs of the business, and deploy targeted solutions as needed (i.e., assessment, coaching, talent acquisition, analytics, knowledge transfer, etc.).  

  
  Partner with Leadership, HRBPs, and Learning & Development to provide consultation on organization design, developing career maps/progression, and associated skills and competencies needed.  

  
  Develop communications on Talent Management related campaigns, training, and initiatives to increase the knowledge of our leadership team and the utilization and effectiveness of the Talent Management tools and programs.  

  
  Drive a culture of continuous improvement by regularly evaluating the effectiveness of programs and interventions, seeking feedback, monitoring outcomes, and making improvements and adjustments as needed. Develop and maintain talent dashboard and KPIs.  

  
  Perform other duties, as assigned.
  

  MINIMUM REQUIREMENTS

  EDUCATION:  Bachelor's                

  FIELD OF STUDY:   Business, HR or related field

  EXPERIENCE: 5+ years in Human resources (talent management, change management, or organizational design).

  KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

  • Proficient in Microsoft Excel, PowerPoint, Word.
  • Exceptional interpersonal and communication skills
  • Ability to establish credibility with business leaders and cross functionally
  • Ability to connect teams across the globe to share processes and define what processes should remain local vs global.
  • Excellent project and program management skills with attention to detail

  PREFERRED QUALIFICATIONS

  EDUCATION:  Master's or Advanced   

  EXPERIENCE:  Project Management

  CERTIFICATION(S): PHR, SHRM-CP, PMP

  KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

  • Experience with org design in a matrixed, global, highly complex organization
  • Experience leading change management and communication with positive results
  • Relationship building and ability to influence and lead change are critical
  • Ability to identify issues and work to find creative solutions

About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at Talent@mcmcg.com.