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Account Managers

Account Managers are the driving force behind our success. Each day offers the opportunity to make a positive impact on the future for our consumers, our company and yourself. When you join the MCM collections team, you’ll discover a collaborative, vibrant, fast-paced environment with all the support you need to meet your goals. You’ll connect with distressed consumers and help them take control of their financial well-being. It’s challenging work with big rewards. You’ll not only help consumers move forward – you can also earn unlimited commission and grow your career with us.

What our employees say


MCM offers opportunities from the time you walk in the door. I started as an Account Manager myself, almost 13 years ago! I was an Account Manager at our Roanoke, VA site, and eventually became a Group Manager there. The opportunity to be a Division Manager in Phoenix came along, and MCM relocated me. It’s great to work for a company that supports internal growth and development, and people who have a passion to succeed.

Tim, Division Manager

A day in the life

What’s it like at MCM? We’re invested in you from day one. You’ll start with multiple weeks of paid interactive training – everything from practicing communication techniques to learning the rules and regulations that govern our business. Once you successfully complete the training, you'll be placed on a supportive team and be ready to hit the ground running. Your daily routine will include touching base with your manager and setting the goals that will define your success. From there, you'll start connecting with consumers using our core values of respect and fairness, following all federal and legal compliance guidelines. Through your work, you’ll give consumers the opportunities they need to repay their debts and create their own path toward financial recovery.


  • Awards & Recognition

    Enjoy the spotlight with a commitment to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.

  • New Family Support

    Celebrate your new arrival with multiple company-sponsored programs supporting you and your family.

  • Pay & Bonuses

    Earn a competitive salary. All employees are eligible for uncapped commission or annual bonus incentives.

  • Volunteerism Support

    Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to $2,500 per employee annually.

  • Healthcare

    Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, wellness rewards programs and more.

  • Work-Life Balance

    Enjoy paid and floating holidays, as well as generous time off. Are you a new parent? Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.

See all of our benefits

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