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Our Culture

When you join our company, you’ll discover a place where diversity of ideas flourish and a collaborative spirit drives everything we do. Because when we work together, there’s nothing we can’t achieve. Every moment is an opportunity to make a difference and achieve breakthrough results. Our people help consumers, giving them the choices and opportunities they need to make the right financial decisions. In turn, you’ll be rewarded with growth opportunities, new career paths and the chance to create a brighter future.

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Awards & Accolades

2020 Women on Boards Award

Winning company for female board representation 2020 Women on Boards (U.S.)

Great Place to Work certified, in 2023

Encore Capital Group is certified as a Great Place to Work® in the United States

America’s Greatest Workplaces for Diversity award from Newsweek, awarded in 2024

America’s Greatest Workplaces for Diversity

Working Mother Award

Working Mother & AVATAR Group 100 Best Companies

Champions 2019 Award

Champions 2019 Most Inclusive
Companies Index

U.S. Presidential Volunteer Service Award

U.S. Presidential Volunteer Service Award Corporation for national and community service 2015-2019

Blue Flag Ecological Certification

Blue Flag Ecological Certification Costa Rica Ministry of Environment and Energy

Working Mother Award

Working Mother & AVATAR 100 Best Companies for Women 2018

Working Mother Award

Working Mother & AVATAR 100 Best Companies for Women 2019

Indias Best Companies to work for

India's Best Companies to Work For

Working Mother Award

Working Mother & AVATAR Most Inclusive Companies Index Champions 2020

Working Mother Award

Working Mother & AVATAR Most Inclusive Companies Index Champions 2019

Great Place to Work award

Encore Capital Group is certified as a Great Place to Work® in the United States

America's Greatest Workplace for Diversity award

America’s Greatest Workplaces for Diversity

What our employees say

I’d describe the culture at MCM as fun, loving, exciting, challenging and rewarding. The best thing about working here is the love and support I feel from all my coworkers, it’s an unbreakable bond. Together, we really help consumers move in a positive direction and there is no better feeling than that.

Niki, Group Manager

Diversity & Inclusion

Building a diverse and inclusive culture that’s reflective of our consumers and our communities is one of our top priorities. We know it maximizes our innovation and creativity, reduces bias in our decision-making and ensures everyone can thrive at work. We embrace diversity in our daily work life and celebrate it throughout the year – from PRIDE Month to International Women’s Day and World Cultural Diversity Day.

Encore Honors logo

Sharing Appreciation

We believe in nurturing a culture that rewards and recognizes exceptional value-driven performance. That’s why our parent company created Encore Honors. This global program allows anyone in our corporate family to nominate a colleague or even an entire team for their extraordinary work. With multiple award levels, a “Wall of Fame” and the ability to redeem these honors for prizes, your impact on our company, our consumers, our communities and on our teams takes center stage.

Happy, healthy, and connected

Our Happy and Healthy Committee (H2C), is our employee lead resource group focused on creating healthy and engaging employee events. With passionate volunteers across our locations, the H2C Committees organize several activities and events throughout the year, including step challenges, employee appreciation week, holiday parties, potlucks and much more. Across the globe, our company celebrates a variety of cultural events including Holi, Guanacaste Day, Black History Month, Diwali and Juneteenth, with new events being added annually.

Giving Back

Through our giving programs, we’ve awarded $248,000 in scholarships and committed $1,400,000+ in charitable giving, as well as provided free financial literacy classes, job training and basic support services like affordable housing and access to food. Of course, none of this is possible without the support of our employees. In addition to our annual Global Volunteer Day, we encourage our employees to make a difference in the causes they feel passionate about. Globally, our employees have generously volunteered 45,000+ hours.

  • Eight Hours VTO Time

    MCM offers eight hours of volunteer time off annually for employees to volunteer at a charity of his/her choice.

  • Volunteer Your Time

    Volunteer your time and the company will donate on your behalf.

  • Matching Donations

    MCM will match your charitable donations to a nonprofit of your choice, up to $2,500.


Haryana Corona Relief Fund logo

MCM India donated USD $65,000 to the Haryana Corona Relief Fund, helping build a safer and healthier community.

Woman and child taking a selfie

Over 3,000 U.S. students were taught financial literacy through our ongoing "Money Matters" program.

Group of volunteers posing for photo holding Habitat for Humanity sign

Our Global Volunteer Day included nearly 500 employees giving a collective 2,500 hours in service to their communities – most building homes with Habitat for Humanity.

Group of people from Surf Therapy camp posing for photo

Our leadership team designed, painted and donated surfboards to an organization that empowers at-risk youth through surf therapy and mentoring programs, as well as provided sponsorship for multiple kids to attend surf therapy camp.

Woman smiling standing in front of a banner with spanish text

Costa Rica employees donated hundreds of pounds of rice, beans, sugar, coffee and more during the COVID pandemic.

A volunteer cafeteria crew serving the homeless

Our San Diego office volunteered at Father Joe's Village by preparing and serving lunch to the homeless of the community.

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