Consumer Advocacy

We take a consumer-first approach, focusing on making a positive impact through honest and open communication and a genuine passion for supporting financial recovery. We know that when you build trust, the outcomes are always more positive—for everyone. As the first and only company in our industry with a Consumer Bill of Rights, we’ve created the gold standard for how you treat people with dignity and respect. You'll feel good about the work you do and the way you're empowered to do it when you join our team.

Operating Responsibly

We hold ourselves to the highest ethical practices and decision making, guided by our Standards of Business Conduct. Whether it’s ongoing compliance standards training, investing in data security or our proactive risk management process, everything we do is focused on doing things the right way—protecting our company, our people, and our consumers.