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Email Marketing Specialist Job Description

Job Category Corporate Functions Job Location San Diego, California
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Starting Compensation

Annual Salary: $66,560.00 - $72,300.00 (Amount based on office location, relevant experience, skills, and competencies)

If you are wondering why you should work for us, here is something to help you decide:

  • Pay and Bonuses: Earn a competitive salary. All employees are eligible for uncapped commission or annual bonus incentives.

  • Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.

  • Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.

  • Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.

  • Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.

  • Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.

  • Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.

  • New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.

  • Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.

  • Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

We are looking for an Email Marketing Specialist to join MCM’s Digital Marketing team - one of the most entrepreneurial teams within our company. We pride ourselves on moving fast, multitasking, continuous improvement, and hitting goals on our way to digitally transforming our company.

This is the ideal role for a recent college graduate with 1-2 years of email experience. This position requires a high level of collaboration and multitasking capabilities, ability to be curious about data and investigating it, and the drive to effectively connect and communicate with MCM consumers through email.

What You’ll Do

  • Contribute and support overall email marketing strategy
  • Comply with email marketing laws and regulations
  • Monitor and record existing email campaign performance
  • Ensuring design and layouts of emails are optimized, user and mobile-friendly
  • Proofread emails for clarity, grammar, and spelling
  • Create Email Proofs and maintain email library
  • Perform UAT / email render testing across devices, email clients, and ISPs to ensure that emails are rendering correctly for most of the subscriber base
  • Researching content and current trends in email marketing to ensure maximum open rates and response to the email campaigns
  • Work collaboratively with the designers and other cross-functional teams
  • Assist with internal technical support, troubleshooting and submitting tickets to Pega / SendGrid
  • Gain a deep understanding of MCM consumer data points / systems or record and how these impact email marketing
  • Investigate and document any issues that arise from emails sent to consumers

What You’ll Need

  • Bachelor’s degree in marketing, advertising/public relations, communications, or related field
  • Excellent communication, proofing and writing skills
  • Strong attention to detail and organizational skills
  • 1-2 years of B2C marketing experience, preferably in financial services or fintech
  • Good understanding of email regulations, best practices, and compliance internationally in various regulatory regimes
  • Familiar with content and layout design tools
  • Familiar with HTML and CMS
  • Familiar with Marketing Automation Platform
  • Team-player who thrives in a rapid growth environment which constantly evolves and presents new and exciting challenges every day

About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at

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