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Sr. Manager BPM Technology Job Description

Job Category IT Job Location Gurgaon, India
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About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

We seek a highly skilled and experienced Senior Manager specializing in PEGA Technologies. The ideal candidate will be a Technical senior manager with a deep understanding of PEGA solutions, able to drive projects from conception through delivery, ensuring alignment with our strategic goals. This role requires a balance of technical expertise, strategic thinking, and leadership acumen. RESPONSIBILITIES Lead and mentor a team of PEGA developers and architects, promoting a culture of excellence and continuous improvement. 10% Oversee the design, development, and implementation of PEGA-based solutions, ensuring they meet business requirements and industry best practices. 15% Collaborate with cross-functional teams to identify, evaluate, and prioritize business needs, translating them into scalable PEGA solutions. 10% Drive the adoption of PEGA methodologies, including Agile and Scrum, to enhance project delivery and team effectiveness. 10% Maintain up-to-date knowledge of PEGA technologies, industry trends, and best practices, incorporating these insights into strategic planning and execution. 5% Manage project timelines, budgets, and resources, ensuring deliverables are met with high quality and within expected timeframes. Foster a culture of innovation, encouraging the exploration and adoption of advanced PEGA features and capabilities. 50% MINIMUM REQUIREMENTS The basic requirements needed to be able to successfully perform the duties of the role. EDUCATION: Bachelor's EXPERIENCE: 12+ years with at least 5 years in Pega implementation projects CERTIFICATION(S): PEGA Certified Lead System Architect (LSA) certification highly preferred. PEGA Certified System Architect (CSA) certification required as a minimum KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Should resemble the unique requirements for the role. May include more than one of each type. Each requirement should have its own bullet point. Proven track record of successfully leading large-scale PEGA implementation projects. Strong leadership skills, with the ability to inspire, motivate, and guide teams towards achieving strategic objectives. Outstanding communication and interpersonal skills, capable of engaging effectively with technical teams, senior management, and business stakeholders. Familiarity with Agile and Scrum methodologies, with demonstrated experience in applying these in a PEGA context. PREFERRED QUALIFICATIONS Education, experience, and/or skills that would help contribute to success in the role but are not considered required to perform the responsibilities of the job. “Nice-to-have” qualifications. EDUCATION: Master's or Advanced

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at careers.india@mcmcg.com.

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