Job Description

About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

'Manager - Business Transformation' is responsible for delivery of strategic and process improvement initiatives including consulting/project management services to the assigned business(es), globally. Will be expected to work independently as a strong and go-to internal consultant

Problem Solving - 50%

• Lead enterprise level business transformation initiatives
• Provide consultative and project management services to business units
• Gather, structure, and analyze quantitative and qualitative data sets to generate significant insights
• Build AS-IS and TO-BE process maps
• Design solutions using rigorous process improvement and change management methodologies

Stakeholder Management - 25%

• Act as a change agent; partner with front-line managers and executive leadership to influence and deliver assignments
• Track and communicate project status updates, performance against success metrics and timeline including early warning signs

Storytelling - 25%

• Build a compelling yet uncomplicated narrative of the business problem, impact, urgency of change, opportunities and proposed solutions using visual aids like PowerPoint presentations

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

• Proficient in problem-solving methods and out-of-box thinking
• Proven analytical mindset
• Ability to thrive in ambiguity and result oriented environment
• Proficient in Excel, Visio and PowerPoint
• Excellent verbal and written communication skills

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at careers.india@mcmcg.com.