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Legal Specialist Job Description

Job Category Collections Job Location Troy, Michigan

About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

The Legal Specialist is responsible for assisting the team and partner in handling daily operations. This position includes the monitoring of automated and manual processes to ensure the accurate handling of outsourced accounts, as well as, the participation in projects / analysis as needed and provide and communicate performance, initiative, and / or process results. Responsibilities include...

  • Relationship with and request fulfillment for internal / external customers.
  • Process administrative material and tasks.
  • Provides tracking and reporting on adherence to daily processes and / or financial performance.
  • Subject matter authority for one or more projects with high levels of complexity.
  • Coordinates and makes suggestions for improvements to daily automated and manual processes.


  • High School Diploma
  • 1 - 2 years customer service or clerical experience.
  • Strong attention to detail.
  • Experience with Data Entry.
  • Strong Microsoft Office skills (Outlook & Excel).
  • Written and verbal communication skills.
  • Goal-Oriented Mentality.


  • 2+ years work experience in financial services related field
  • Bachelors Degree

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at

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