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Legal Assistant II Job Description

Job Category Legal & Compliance Job Location Troy, Michigan

About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

The Legal Assistant II provides general support and office assistance to the Company's attorneys and legal group. This position will be responsible for using their knowledge and skills to assist in managing the Company's litigation and regulatory matters, enhance the Company's legal and compliance processes, and help maintain the Company's ethical and compliance standards. This position is also responsible for processing incoming regulatory complaints and demands to the Company, and for identifying, documenting, and responding to complaints as appropriate. The position will report to staff or Corporate Counsel and will collaborate with other in-house Counsel / Paralegals and outside attorneys in pursuit of company goals and objectives. The Legal Assistant II will also provide training to Legal Assistant I.


Conduct initial review and analysis of incoming pleadings, correspondence and other legal documents; draft pleadings, settlement agreements, dismissals, discovery, legal correspondence and memoranda for attorney review as required.

Interact with Midland outside counsel and Midland employees to gather information, documentation or data as required for task at hand, or act as authorized to resolve the identified matter.

Provide all aspects of legal and compliance support to the Legal team; organize, update, maintain and archive department files and records in a timely and accurate manner.

Assist the Legal department with projects as needed.

Perform other duties, as assigned.


EDUCATION:  High School Diploma           

EXPERIENCE:  1-3 years of experience in a Legal Assistant, Paralegal, or similar position.


  • Knowledge of FDCPA/FCRA/CFPB regulations and requirements.
  • Proficient with MS Office.
  • Ability to prioritize and work in a rapidly changing environment.


EDUCATION:  Bachelor's                  FIELD OF STUDY:  Legal Studies or similar field

EXPERIENCE:  Prior experience in a corporate setting preferred.

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at

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