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File Clerk Job Description

Job Category Collections Job Location Troy, Michigan

About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

The File Clerk is responsible for supporting the Legal and Operations teams during daily operations. This includes scanning, printing, and compiling of all documents with high accuracy. The File Clerk will also assist in maintaining our file system with much of the filing being done electronically through our Legal software. He/She will be responsible for maintaining meeting minutes, opening and sorting of daily mail, as well as, Ad hoc requests from the Legal and Production Specialist teams. As this role progresses it may require additional time spent on our Legal software performing tasks with increasing levels of complexity. Responsibilities include...

  • Ad hoc requests from the Legal and Production teams.
  • Filling documents both physically and electronically as instructed by the Legal and Production teams.
  • Open and sort Internal Legal mail daily.
  • Scanning, printing and compiling documents with a high degree of accuracy.
  • Working on Legal Software and completing task based work.

Required

  • 1 - 2 years customer service or clerical experience.
  • Experience with MS Office.
  • Good communication skills.
  • High School Diploma/ GED.


Preferred

  • 2+ years work experience in related field.
  • System querying skills.
  • Proficiency with MS Office (particularly Excel).

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at Talent@mcmcg.com.

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