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HR Representative I Job Description

Job Category Human Resources Job Location San José, Costa Rica

As wenavigate through these unprecedented times, MCM’s focus continues to be our commitment to our Consumers and Employees. Over the past couple of weeks our teams have worked diligently to ensure wherever possible our employees were able to move to 100% remote work and our Consumers were still supported.

MCM continues to hire in areas which aid in the support of our Consumers and Employees. We have also leveraged our digital capabilities to continue to provide a great recruiting experience. As an applicant, you may be asked to complete a phone screen, or a virtual interview and our Recruiting Team is committed to supporting any questions you may have throughout the Interview process.

Now more than ever, we have a high demand for goal-driven, motivated individuals to join our team.

The HR Representative I is responsible for day-to-day management of Tier 1 & Tier 2 queries from across the organization related to HR Service Center helping employees to address concerns and solve HR issues in collaboration with office-based HR teams. Acts as a point of contact for timely and accurately resolving queries received through HR SNOW and/or emails and communicates back to the requestor. Extends support to the other HR team members in recruitment and staffing, personnel records,  benefits, HRIS and training (if needed)

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