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Coordinator II, Facilities and Procurement Job Description

Job Category Corporate Functions Job Location San José, Costa Rica

About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

Responsible for helping to protect the company's assets by supporting building, furniture, and equipment maintenance schedules, testing building security systems, and preparing action plans for emergencies. Also responsible for supporting the maintenance and security of the premises including the safety of the employees.  May also be involved in planning for the future building space, facility improvement initiatives, and supply needs of the organization. Will help draft the budget for the properties they oversee and ensuring appropriate execution.  Work with Procurement and Accounts Payable to support the onboarding, maintenance, and payment of the identified vendors.  Will communicate daily with supply vendors, landlords, property managers, and employees.

Requirements:

- 3-5 years of experience in facilities coordination.

- High school diploma.

- Strong knowledge of facilities management operations.

- Proven experience in Free Trade Zones.

- English level: B2+ (Fluent).

- Familiarity with office equipment and security systems.

- Proficient in MS office suite.

- Understanding of safety regulations in offices.

Nice to have:

- Bachelor's Degree in Industrial Engineering or related field.

- Project management experience.

- Hands on experience with facilities management software.

- Certification as a facility manager (CFM).

Responsibilities
A Support the workplace general maintenance and cleaning including evaluation (preventative maintenance program) and corrections.

Build and support Facilities’ budget; identify and implement cost savings and resource conservation initiatives. Participate in the procurement, vendor management, and payment process of all vendors needed.

Assist with evaluating and executing facility management project or process requests.

Assist in resolving or appropriately escalating issues that arise from employees and/or vendors.

Adhere to and function within established company policies and procedures, assuring all aspects of a safe working environment for employees and customers. Conduct periodic Safety and quality reviews, perform ergonomic evaluations to employees.

Handle all administrative and record keeping functions related to managing inventory of equipment and supplies and providing and/or revoking access of keys, electronic access, etc.

Oversee security and logistics associated with the office.

Document and review internal processes, building and systems documentation, contracts and agreements as well as create, retrieve, and report data pertaining to the facility management process.

Perform other duties, as assigned.

*LI-MCM

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status or disability status. Where applicable, will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, as well as to perform essential job functions. Please contact us to request more details of the role at reclutamientocr@mcmcg.com.

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