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Senior Manager IT, Product Development Job Description

Job Category IT & Engineering Job Location San Diego, California

About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

The Senior Manager IT, Product Development leads all aspects of the end to end software development and operational management of multiple technology platforms including in house developed and externally bought or rented platforms. We are looking for someone who is passionate about technology and wants to make an impact on an organization to assist in implementing and modernizing our communication channels. Plays an important role in driving the technology transformation of company including helping to build and drive the culture, energize the team to streamline processes and focus on modernizing technology needed for the future.

Responsibilities include:

  • Application development, support, platform testing, problem / incident management, capacity management, change management, middle ware & database support
  • Platform engineering, platform monitoring, platform tools and
  • Efficient engagement / integration with enterprise & wholesale engineering and support teams
  • Focuses on day-to-day operational execution and will also include significant input to technology strategy
  • Administer overarching plan for IT function
  • Management and coaching of multiple teams both on and offshore


  • 10 years related experience with current technology platforms such as AWS.  
  • Mastery of relevant programming languages (Java or .Net) and technical expertise at a level as to act as an internally and externally reliable, knowledgeable resource.
  • Ability to develop and exercise business plans, policies and procedures and ability to improve efficiencies.
  • Good communication and coaching skills and an ability to motivate change in an organization.
  • Experience managing a highly technical, global team in a corporate setting.
  • Bachelor's degree in Computer Science, Information Systems, Information Technology, Software Engineering
  • Master's/Advanced degree is preferred.


What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at

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