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Information Security Program Analyst Job Description

Job Category IT & Engineering Job Location San Diego, California

About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

The Information Security Program Analyst provides expertise in the areas of Information Security program management, policy creation and development, security training, phishing simulation, presentation development, and governance of an enterprise security program. The ideal candidate has experience identifying and incorporating cyber security policy development best practices and proactively crafting policy recommendations that can be applied to technology systems and business process.


  • Develop and support information governance policies and processes in collaboration with business and technical teams that are aligned with business goals
  • Support information classification and processes for regulatory audits and efficiency improvements in collaboration with stakeholders.
  • Understanding of data privacy laws and regulations.
  • Driving adoption of standards and proven data governance mechanisms and extend to data collection, data processing, data analytics, data privacy and data retention processes.
  • Partner with the business by gaining a deeper understanding of their needs and by providing solutions that meet their goals and objectives
  • Communicate effectively and actively seek alignment with business expectations
  • Act as a liaison and conduit for information flow between the IT organization and the business 
  • Identify project issues and risks and develop risk mitigation plan to address
  • Ensure adherence to established company and PMO processes, including governance processes
  • Participate in Disaster Recovery and Business Continuity planning and testing
  • Assist with the development and reporting of key performance indicators related to the information security program
  • Prepare and deliver information security training, education, and awareness activities appropriate for campus audiences.
  • Evaluate the effectiveness of existing information security training, education, and awareness program/activities.
  • Create a metrics framework that can effectively measure engagement, behaviors, and impact.
  • Collaborate with information security technical experts as needed to augment or further develop information security training, education, and awareness activities appropriate for campus audiences.
  • Coordinate and perform monthly global email phishing simulations
  • Maintain knowledge of FTC Safeguards, PCI, SOX, ISO27001 and NIST Cybersecurity frameworks and ensures organizational compliance
  • Perform other duties, as assigned


  • 2+ years of experience in information security
  • Experience using with Auditboard and other GRC tools a plus
  • Experience maintaining control environment documentation and working with internal/external auditors
  • Knowledge and experience applying Cyber Security policy development best practices, strategies, and procedures
  • Understanding of Risk Management Framework (RMF), Information Security, and Security Policy
  • Ability to work in a matrix team environment, actively and effectively managing relationships with customers, build and release managers, technical teams, product development, project managers, and other application managers
  • Excellent problem solving and analytical skills
  • Excellent oral and written communication skills
  • Strong organizational and time management skills, including the ability to prioritize responsibilities.
  • Security Certification such as Security+, CISSP, CISM desirable

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at

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