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Vendor Specialist Job Description

Job Category Collections Job Location Saint Cloud, Minnesota

About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

About the Job

Do you have a passion for building and strengthening business relationships? We are looking for a results oriented Vendor Specialist to join our St. Cloud, MN team. This resource will support and impact the legal department, serving as a liaison between our company and law firms throughout the litigation process and help to improve monthly company performance. Responsibilities include:

  • Promoting internal/external relationships with law firms and internal partners.
  • Ensuring all outsourced accounts are handled accurately.
  • Providing regular tracking and reporting into daily processes and / or financial performance.
  • Improving operational procedures to increase efficiency and profitability.
  • Acting as a subject matter authority for one or more business entities.

Required

  • High School Diploma
  • Excellent written and verbal communication
  • Customer service-focused with a love for problem solving
  • Teamwork mentality
  • Analytical approach
  • Proficiency with Microsoft Office Suite products (Outlook & Excel)

Preferred

  • Experience with Salesforce
  • Prior experience in a customer-facing role and/or legal field

Not sure you meet all the requirements for the role? We encourage you to still apply, as we are hiring across the company and love to speak with phenomenal talent no matter their level of experience or background.

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at Talent@mcmcg.com.

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