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Facilities Coordinator II Job Description

Job Category Corporate Functions Job Location Phoenix, Arizona

About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

Responsible for helping to protect the company assets by supporting building, furniture, and equipment maintenance schedules, testing building security systems, and preparing action plans for emergencies. Also responsible for the supporting the maintenance and security of the premises including the safety of the employees.  May also be involved in planning for the future building space, facility improvement initiatives, and supply needs of the organization. Will help draft the budget for the properties they oversee and ensuring appropriate execution.  Work with Procurement and Accounts Payable to support the onboarding, maintenance, and payment of the identified vendors.  Will communicate daily with supply vendors, landlords, property managers, and employees.


Support the workplace general maintenance and cleaning including evaluation (preventative maintenance program) and corrections.

Build and support Facilities’ budget; identify and implement cost savings and resource conservation initiatives. Participate in the procurement, vendor management, and payment process of all vendors needed to perform this work.

Assist with evaluating and executing facility management project or process requests.

Assist in resolving or appropriately escalating issues that arise from employees and/or vendors.

Adhere to and function within established company policies and procedures, assuring all aspects of a safe working environment for employees and customers. Conduct periodic Safety and quality reviews, perform ergonomic evaluations to employees.

Handle all administrative and record keeping functions related to managing inventory of equipment and supplies and providing and/or revoking access of keys, electronic access, etc.

Oversee security and logistics associated with the office.

Document and review internal processes, building and systems documentation, contracts and agreements as well as create, retrieve, and report data pertaining to the facility management process.

Perform other duties, as assigned.



Preferred: Bachelor's


Required: Fluent in English


Required: Typically 3 years business experience. Individual is expected to exhibit strong basic executional capabilities and begin to take on more responsibility.. Ability to follow guidelines and identify and resolve problems..

Preferred: Experience working for a publicly traded company in a similar role.

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at

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