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Senior Manager Human Resources Generalist Job Description

Job Category Human Resources Job Location Gurgaon, India
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About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

Lead the education, communication, change management and support of HR initiatives by partnering with business leaders to drive performance management, employee development, adherence to company policies and procedures and HR administration (NHO, benefits, compensation, employee relations etc.)

Lead the execution of key HR processes like PACE, Payroll Process, Attendance and Leave tracking etc.

Manage, investigate and report out employee relation cases including POSH and ensure a fair, consistent and proper resolution within the considerations of Company policies, procedures and values.

Lead and execute the HR reporting function by ensuring the HRIS is maintained in a timely and an accurate manner.

Conceptualizes the Human Resource process improvements and takes lead on bridging process gaps that are highlighted through self, internal or external audits. 

Assist in the defining and refining of the policies to balance the employee and organizational needs. Ensures consistent communication of the same to foster a positive, collaborative and engaged environment. 

Leads talent development of the respective workgroup to ensure organization objectives are being driven for the exiting and new talent pool.

Management of direct reports (reporting to the role)

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at careers.india@mcmcg.com.

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