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Analyst, Quality Assurance Job Description

Job Category Corporate Functions Job Location Gurgaon, India
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About Us

We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.  If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!

We are looking for an Analyst, Quality Assurance who would be responsible for creating and executing Test Plans to ensure the proper functioning of software before its release for User Acceptance Testing and prior to its release into the production environment. The person works closely with the Business Solutions Analysts, Solution Developers and Decision Architects to ensure that the correct functional and technical testing is conducted as per the business requirements. Further, the person is also required to maintain metrics necessary and the supporting documentation necessary for the proper reporting of these metrics. RESPONSIBILITIES Develops and implements test plans, working closely with software engineers and the business representatives. 30% Performs testing to execute test plans. 40% Creates and updates documentation and metrics. 20% Reviews and improves QA process. 10% MINIMUM REQUIREMENTS The basic requirements needed to be able to successfully perform the duties of the role. EDUCATION: Bachelor's FIELD OF STUDY: Computer Science, Information Systems, Information Technology EXPERIENCE: Minimum 3 years of work experience in software quality assurance. KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Should resemble the unique requirements for the role. May include more than one of each type. Each requirement should have its own bullet point. Ability to write appropriate test plans and cases relative to the function involved. Ability to communicate with the business and development teams with good written and verbal skills Understanding of requirements-based testing and the SDLC Defect reporting and tracking Attention to details. Familiarity with Azure DevOps/ VSTS/ Jira PREFERRED QUALIFICATIONS Education, experience, and/or skills that would help contribute to success in the role but are not considered required to perform the responsibilities of the job. “Nice-to-have” qualifications. EDUCATION: Master's or Advanced FIELD OF STUDY: Computer Science, Information Systems, Information Technology EXPERIENCE: Experience as a decision architect, with a track record of successfully designing and implementing advanced decisioning solutions using Pega or similar platforms. CERTIFICATION(S): Pega Certified Decisioning Consultant KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: May include more than one of each type. Each preferred qualification should have its own bullet point. Pega's BPM and CRM tools Relevant automated testing tools,; knowledge in SQL. Worked on Automation framework development for any automation tool Developed and executed automation test scripts DB Testing & Performance testing Java / Python / node JS API Testing

What We Offer

We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at

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