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In 2019, we launched Encore Advantage, a subsidiary of Encore Capital Group, to provide value from our deep customer insights and global best practices to U.S. creditors for their collections and recovery needs on an outsourced basis.

Midland Credit Management, Inc.

Our expertise is our caring conversation. We’ve built an ecosystem that fosters a culture of empathy, respect, and cares for customers through every interaction. Our approach to working with customers is first to listen and understand and then partner to sustainably resolve their outstanding debt burden, which protects self-worth and provides a sense of accomplishment. Team Encore Advantage strives to cultivate a culture where our actions and mindset are inclusive to maximize innovation and creativity, reduce bias in our decision making, and ensure every individual can thrive at work. We are proud to serve credit unions, banks, finance companies, and digitally-focused lenders.

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